We work with a reliable, high-quality print-on-demand shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!
If your shipping method includes tracking, you'll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at guitarfirestore@gmail.com.
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you
quickly, please email us at guitarfirestore@gmail.com within a week's time with photos of the
damaged product, your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible!
Refunds are only offered to customers that receive the wrong items or damaged items. If any of
these apply, please contact us at guitarfirestore@gmail.com with photos of wrong/damaged
items and we’ll sort that out for you.
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